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Can I send Invitations to Bid (ITBs) via email and fax concurrently?

The first time you add in a company to the McGraw-Hill Construction Network Bid Management Private Directory you will see fields for email and fax. You must enter either an email address or fax number. If both are entered, the system will automatically default to email and send the ITB via email. The system will not send the ITB through fax as well. The ITBs are only sent through fax, when an email address is not present. There is a $.10 per page charge for faxes.


Will the report feature only pull data from archive?

The report feature will extract data from archive as well as any project being hosted on the McGraw-Hill Construction Network Bid Management site. Data from projects in the setup, active, and inactive stages will populate reports in conjunction with the data from archive. Data from deleted projects will not be pulled into reports. All communications, documents, and details for deleted projects are lost.


Why can’t I see any responses an uninvited subcontractor has sent in my inbox?

E-mails from uninvited subs to a project are only viewable via planroom owners personal email service. The e-mails will not be in planroom owner's Inbox on the McGraw-Hill Construction Network Bid Management system. Regardless of if the sub is already in planroom owner's private directory or not. Only after planroom owner invites the sub will sub's subsequent e-mails appear in planroom owner's inbox.


I received an ITB, so why can’t I log on to view the package details?

When a subcontractor is invited to view a bid package, he must sign into SSO under the same email address as the invitation was sent to or BMS will not recognize that they are invited and will not give them access to view the bid package. When registering through SSO make sure you are using the same email address as the invitation went to.


What do I do when one of my users leaves the company?

The first thing you should do is go to the McGraw-Hill Construction Network Bid Management systems Administration link, and de-select the granted privileges for that user. Click update to save the changes. The systems license administrator must do this. Next, you must call tech support at 800-393-6343, and have the user removed from the BMS license.

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