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Paula Sonkin
Executive Director, Real Estate Industries
Paula Sonkin is Executive Director of the
Real Estate Industries Practice at J.D. Power and Associates, which
includes syndicated and proprietary Home Builder Customer Satisfaction
Studies. Previously, she was instrumental in starting up and expanding
the firm's syndicated and proprietary airline, rental car and hotel
customer satisfaction studies. She has also served a number of clients
on a proprietary basis in various industries including food service,
telecommunications, mass transit and consumer products.
Ms. Sonkin was recently named by Builder magazine
as one of the 25 most influential people in the home building industry.
Ms. Sonkin has over 25 years of experience
with both the supplier and client sides of marketing research. Prior
to joining J.D. Power and Associates, she was manager of consumer
market research at The Disney Channel. Earlier, she served as a
marketing research consultant for McKesson Water Products, Inc.
and Asher/Gould Advertising; was a senior project director with
Lieberman Research West; and spent over 10 years with Lawry's Foods
Inc., a division of The Thomas J. Lipton Co. and Unilever International,
where she managed the market research and sensory evaluation departments.
Prior to that, she was a research scientist in the product development
department at Stouffer's Frozen Foods, Inc.
Ms. Sonkin earned a bachelor's degree
in food science from Baldwin-Wallace College and an MBA from Pepperdine
University.
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