Can I send Invitations to Bid (ITBs) via email and fax concurrently?
When you add a company to the McGraw-Hill Construction Network Bid Management Service's Private Directory you will see fields for email and fax. You must enter either an email address or fax number. If both are entered, the system will automatically default to email and send the ITB via email. The system will not send the ITB through fax as well. The ITBs are only sent through fax when an email address is not present. There is a $.10 per page charge for faxes.
Will the report feature only pull data from the archive?
The report feature will extract data from the archive as well as any project being hosted on the McGraw-Hill Construction Network Bid Management Service site. Data from projects in the setup, active and inactive stages will populate reports in conjunction with the data from the archive. Data from deleted projects will not be pulled into reports. All communications, documents and details for deleted projects are lost.
Why can’t I see any responses an uninvited subcontractor has sent in my Inbox?
Email from uninvited subcontractors to a project are only viewable via the plan room owners' SSO email service. The emails will not be in the plan room owner's Inbox on the McGraw-Hill Construction Network Bid Management Service regardless of whether the subcontractor is already in the plan room owner's private directory or not. Only after the plan room owner invites the subcontractor to a bid package in the project will subsequent emails appear in the plan room owner's Inbox.
I received an ITB, so why can’t I log on to view the package details?
When subcontractors are invited to bid on a bid package, they must sign into SSO under the same email address to which the invitation was sent or the Bid Management Service will not recognize that they were invited, and will not give them access to view the bid package. When registering through SSO, make sure you use the same email address as the one to which the invitation was sent.
What do I do when one of my users leaves the company?
When a user needs to be removed from the Bid Management System, you will navigate to the Administrative link, select the Permissions tab, select the user to be removed and click the Remove User button.
Note: Only the Bid Management Service licensed administrator can perform this task.