Digital Capabilities of US Water Utilities

Water utilities are chronically underfunded, but the challenges they face continue to grow. These funding challenges make it essential for utilities to operate as efficiently as possible. This new study reveals that their digital capabilities are central to doing effective capital planning, operations and maintenance, and emergency preparedness and response. The study benchmarks the industry’s digital capabilities and provides a clear view of where the most valuable investments need to be made in order to help water utilities better meet the challenges they face.