Q. Where can I get live training for Dodge PlanRoom?
A. You can register for a future live training session which is conducted via Webex. Click
here and decide which date and time works best for you and register for that session.
Q. I forgot my password. Is there a way I can reset it?
A. Yes! On the Sign-In page, click the “Reset Now” link next to “Forgot Your Password” and follow the simple prompts.
Q. I already have a login for Dodge. Do I need another one for PlanRoom?
A. Good news! You can use your existing login for PlanRoom. Just make sure that your PlanRoom administrator adds you using that same email address..
Q. Is there a document size limit for uploading?
A. The current size limit per document is 50MB. There is no limit on the number of files that can be uploaded to a project.
Q. What files types can PlanRoom open/upload?
A. PlanRoom will accept all popular document formats, including DOC, DOCX, XLS, XLSX, PPT, PPTX, PDF, JPG, JPEG, GIF, TIFF, PNG, RTF, TXT, RFA, RVT, and DWG.
Q. I have nothing but an email address for a particular contact. Can I still add this person?
A. Yes, the email address is the only field that is required to add a contact.
Q. Can I share a project with a user (co-worker) in my PlanRoom ?
A. All projects in your PlanRoom are automatically accessible by all users from the same company.
Q. I deleted a contact by accident.Is there a way to get it back?
A. A contact will need to be re-entered if deleted. There is no recycle bin for deleted items.
Q. Is there a limit on the quantity of files allowed per project?
A. There is no limit to the number of files that can be uploaded to a project. There is, however, a per document file size limitation of 50MB.
Q. Will PlanRoom work on a Mac computer?
A. Dodge PlanRoom requires no software to be loaded on your computer and can be used from any device with an internet connection.
Q. If I receive an invitation to a job, can I forward the email to a co-worker to also view the same project?
A. PlanRoom invitations to jobs are unique emails with “one time use” links that will only work for the first person who clicks the link. You may choose to have someone else view/bid the project by forwarding the email, provided you don’t click the link to view the project first.
Q. How do I see who's been invited to view a project?
A. All admins and hosts can view the invitees on any project on the site by selecting the project and then clicking on the invitee tab.
Q. I created my PlanRoom but I don’t see any of my co-workers listed.What do I have to do to see all the projects my co-workers are working on?
A. It seems as if you created your own PlanRoom instead of connecting to your company’s PlanRoom. To connect to your company’s PlanRoom, ask one of the existing admins on the account to add you.
